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CRM & Social Media Coordinator (Remote)
On behalf of one of our clients · dentistry and cosmetic treatments
- Marketing
- Baghdad
- Full time
Posted last week
Location
Baghdad - Al-Shula
Working time
Full time · 6 days a week
Gender
Female
About the role
On behalf of one of our clients, an Iraqi company specialized in dentistry and cosmetic treatments, we are looking for a CRM & Social Media Coordinator (Remote) to join the team.
Key responsibilities
- Manage and update client data in the customer relationship management (CRM) system.
- Reply to messages and comments on Facebook, Instagram and WhatsApp.
- Book and confirm appointments with patients.
- Make phone calls to confirm attendance and follow up with clients.
- Reconnect with previous patients and encourage them to book new appointments.
- Coordinate with the center's team to ensure fast responses and high-quality customer service.
Qualifications & requirements
- Excellent written and phone communication skills.
- Proficiency in using social media.
- Commitment, discipline and a sense of responsibility.
- Ability to use CRM systems, or willingness to learn them.
- Previous experience in customer service or customer relationship management is preferred.